Quality Policy
Marshal Shipping Agency , Believes in the supply of the best quality services with an aim to satisfy our customer's requirement, through betterment in service technology, team efforts and prompt delivery, Continual improvement in our services and systems is our main motto.
The quality policy provides a framework for determining and review of quality Objectives. The policy has been communicated and well understood by all the staff members of our organization.
As we continue to grow and progress, our foremost target is to strong our ability in order to provide the highest quality level with cost-effective services in order to meet growing demands of customers.
Marshal Shipping Agency top management is committed to develop and implement of the quality management system and continually improving its effectiveness by:
• communicating to the organization the importance of meeting customer as well as statutory and regulatory requirement establishing the quality policy,
• Locate the first application address opinion in our customers’ mind with the name of Marshal Shipping agency in field of service quality.
• Produce satisfactory services that meet the needs and expectations of our clients,
• Provide the continuous improvement of our well educated, experienced and technologically equipped personnel in direction with the today’s control standards and communication possibilities,
• Following Health & Safety regulations
• Ensuring that quality objectives are established, Conducting management reviews, and Ensuring the availability of resources.
• Enhancing employees' competence.
By maintaining compliance with all applicable laws and regulations within the areas of our operation and by conducting all operations in a manner that promotes safe work practices and avoids risk to our employees, our neighbors, and the environment, we can optimize the value created for our customers.
The General Director (Mr.Ahmed B. Hamdy ) and management council are responsible for issuing the Company's policy and objectives and ensuring that they are reviewed for continuing suitability and to ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction.
The quality policy provides a framework for determining and review of quality Objectives. The policy has been communicated and well understood by all the staff members of our organization.
As we continue to grow and progress, our foremost target is to strong our ability in order to provide the highest quality level with cost-effective services in order to meet growing demands of customers.
Marshal Shipping Agency top management is committed to develop and implement of the quality management system and continually improving its effectiveness by:
• communicating to the organization the importance of meeting customer as well as statutory and regulatory requirement establishing the quality policy,
• Locate the first application address opinion in our customers’ mind with the name of Marshal Shipping agency in field of service quality.
• Produce satisfactory services that meet the needs and expectations of our clients,
• Provide the continuous improvement of our well educated, experienced and technologically equipped personnel in direction with the today’s control standards and communication possibilities,
• Following Health & Safety regulations
• Ensuring that quality objectives are established, Conducting management reviews, and Ensuring the availability of resources.
• Enhancing employees' competence.
By maintaining compliance with all applicable laws and regulations within the areas of our operation and by conducting all operations in a manner that promotes safe work practices and avoids risk to our employees, our neighbors, and the environment, we can optimize the value created for our customers.
The General Director (Mr.Ahmed B. Hamdy ) and management council are responsible for issuing the Company's policy and objectives and ensuring that they are reviewed for continuing suitability and to ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction.
